Payment

I placed an order but didn’t receive a confirmation email.

MuscleChem2025-02-11T18:12:58+00:00Check your spam/junk folder. If you still don’t see it, email us at info@musclechem.com.

Can I apply a discount code after placing my order?

MuscleChem2025-02-11T18:12:40+00:00Discount codes cannot be applied retroactively, but you can use them for your next purchase.

What happens if my crypto payment timer expires?

MuscleChem2025-02-11T18:12:24+00:00Our system automatically captures payments within 2-3 hours. Initially, your order status will be marked "canceled" after 20 minutes, but once the payment is confirmed, it will change to "processing."

Why was my credit card payment declined?

MuscleChem2025-02-11T18:12:07+00:00Ensure your billing address matches what your bank has on file. If the issue persists, contact us at info@musclechem.com.

What currency are prices displayed in?

MuscleChem2025-02-11T18:11:47+00:00All prices on our website are listed in GBP (£).

What payment methods do you accept?

MuscleChem2025-02-11T18:11:17+00:00We currently accept: Cryptocurrency (BTC) | Credit/Debit Card | Payment Link