Frequently Asked Questions
If you're looking for information on SARMs or have specific questions, our comprehensive FAQs covers everything you need to know. This detailed list is designed to address common and advanced questions that may not have been covered on other pages. Simply browse the sections below to find the topic that best matches your query—we’ve likely answered it there!
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- Common Faqs
- Sarms
- Post-Cycle Therapy FAQs
- Shipping and Delivery FAQs
- Supplements FAQs
- Payment
- Customs & Taxes
- Peptides
Can I modify or cancel my order?
Yes, but only if your order hasn’t been shipped. Please email info@musclechem.com within 1-2 hours of placing your order. Our team will assist with modifications, cancellations, or refunds if applicable.How can I stay updated on discount codes?
Sign up for our newsletter to receive updates on new products and exclusive discounts.What payment methods do you accept?
We currently accept: Credit/Debit Card | Payment LinkWhat currency are prices displayed in?
All prices on our website are listed in GBP (£).Why was my credit card payment declined?
Ensure your billing address matches what your bank has on file. If the issue persists, contact us at info@musclechem.com.Can I apply a discount code after placing my order?
Discount codes cannot be applied retroactively, but you can use them for your next purchase.I placed an order but didn’t receive a confirmation email.
Check your spam/junk folder. If you still don’t see it, email us at info@musclechem.com.How long does delivery take?
Orders are usually processed and shipped within 24-48 hours, excluding weekends and holidays. UK Orders: 2-5 business days. International Orders: Varies by destination, typically takes between 6 to 14 business days.Why has my tracking not updated?
International tracking updates may take 2-3 weeks due to local postal processing.My package says “Delivered,” but I didn’t receive it.
If tracking shows "delivered" but you haven’t received it:Check with neighbors, reception, or mailroom.
Contact your local post office.
If the package doesn’t show up, contact us for assistance.